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FAQ Frequently Asked Questions
Request for help
or information.
My Segway does not work, the red light of the battery is on, I have to change the batteries?
Not for sure! if your Segway has been idle for a long time without leaving Charge the battery can happen that these are discharged beyond a certain threshold and not allow themselves to be more recharge.
for these cases we offer the service reconditioning "Boost Charging Service"
I noticed that my Segway PT has greatly reduced its autonomy and lost power especially uphill. I need to replace the battery pack?
For these cases, you should use the service Rebuilt Service 1, for which replace the cells flat or broken up to a maximum of 46 out of 92 that are in the Battery Pack Segway, for action is also explanations go to page.
I have the battery in my eBike that does not work, what should I do to send it to you?
Send it to us at the address that you find in the Contact Us page upon receipt and after a thorough analysis will send you a cost estimate.
PS remember to attach your charger, sometimes it happens that this is precisely the problem!
What it costs to rebuild a battery for ebike?
In the case of batteries for eBike and eScooter, given the wide variety of products for now we are not able to establish a price before checking it and open, so do not spend anything for the control and for the budget, once it is opened make a assess the cost and we will send you a quote.
PS roughly the best price savings compared to the original battery part 50% and often beyond.
If you do not accept the price quote for my battery eBike what happens?
No problem, we return it charging only the cost of transport of € 15.50
I have an electric scooter that I stopped using because the battery will no longer charge, you also reconstructed these batteries?
Of course I do! the service is running as a service eBike, go to page